These terms are an agreement between you and AMZE Studio (SMC-Private) Limited ("we", "us") for the use of SignAcctPro, our online software for sign shops (the "Service"). By creating an account or using the Service you agree to these terms. If you use the Service for a company, you confirm you may accept these terms for it.
1. The Service
SignAcctPro is software as a service. It lets a sign business manage clients, quotations, designs and proofs, jobs, invoices, payments, bookkeeping, expenses and payroll records. We may improve, change or add features over time. We will not remove a core feature you pay for without telling you in advance.
2. Accounts
You must give accurate details and keep your password safe. You are responsible for what happens under your account and for the people you invite. Tell us right away if you think someone has used your account without permission.
3. Free trial
New accounts get a 14-day free trial with every feature. No payment card is needed. When the trial ends you need a paid plan to keep using the Service; until then your account pauses and your data is kept.
4. Plans, payment and renewal
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Plans are billed in advance, monthly or yearly, and renew automatically until cancelled. Prices are shown on our Pricing page; taxes are added where required. If we change a price we will tell you at least 30 days before it applies to your next renewal.
5. Cancelling
You can cancel any time from Plan & Billing in the app. Your plan stays active until the end of the period already paid and is not renewed. Refunds are described in our Refund Policy.
6. Your data
You own the data you put into SignAcctPro: your clients, quotes, designs, files and financial records. You give us permission to store and process it only to run the Service for you. We handle personal data as described in our Privacy Policy. You can ask us for a copy of your data or ask us to delete it. After an account is closed we delete its data within 90 days, except where we must keep records by law.
7. Acceptable use
Do not use the Service to break the law, to send spam or unlawful messages (see section 8), to upload harmful code, to access other customers' data, or to overload or probe our systems. You are responsible for having the rights to the logos, artwork and files you upload. We may suspend an account that breaks these rules, and will tell you why.
8. Emails and messages you send
The Service can help you write and send emails, send WhatsApp messages to your clients and to people who contacted you, find business contacts from public sources, and import contact lists you bring yourself. When you do this, you are the sender. The messages go out in your name, from your own email account or your own WhatsApp, to people you choose.
You alone are responsible for every message you send with the help of the Service: who receives it, what it says, and whether you are allowed to send it. This includes contact lists you collect, buy or import yourself. Before you contact anyone, you must make sure it is lawful where you are and where they are. Laws that may apply include the U.S. CAN-SPAM Act and Telephone Consumer Protection Act (TCPA), Canada's Anti-Spam Legislation (CASL), Australia's Spam Act 2003, the EU and UK data protection and electronic marketing rules (GDPR and PECR), and the rules of WhatsApp and Meta. Some countries only allow marketing messages to people who have agreed to receive them.
When you use these features you agree that you will:
- only contact people and businesses you have a lawful reason to contact;
- use your real business name and a true subject line, and never pretend to be someone else;
- keep the unsubscribe link and your business address that the Service adds to marketing emails, and stop contacting anyone who asks you to stop;
- not send messages that are illegal, threatening, harassing, misleading, or that promote anything unlawful;
- not use the Service to get around the limits of WhatsApp, your email provider or the law.
To protect you, the people you write to and the Service, outreach has built-in limits: no more than 15 outreach emails a day per shop, each one checked and sent by you; an unsubscribe list that cannot be switched off; and WhatsApp only for your clients and people who contacted you, never for new contacts, with each message sent by you from your own phone. These limits do not make a message lawful; that remains your responsibility.
AMZE Studio (SMC-Private) Limited does not write, review or approve your messages and is not the sender of them. We are not responsible for messages you send, for the contact lists you use, or for any complaint, fine, claim or block on your email or WhatsApp account that results from them. We may pause outreach features or suspend an account that receives complaints or breaks this section, and we may keep records of what was sent to help answer a complaint.
9. Your responsibility for business decisions
SignAcctPro helps you price, plan and keep records. Prices, tax rates, payroll amounts and financial reports depend on the information you enter. The Service does not file taxes or payroll taxes for you and is not legal, tax or accounting advice. Check important figures with a qualified professional.
Card payments. If you connect your own Stripe account, your clients pay you through Stripe, under your own agreement with Stripe. The money goes from your client to your Stripe account. AMZE Studio is not a party to those payments: we do not hold or transfer the money, we do not receive card details and we take no fee from them. Refunds, disputes and chargebacks are between you, your client and Stripe.
10. Supplier prices
Price lists from manufacturers and suppliers are shown as a guide, with their source and date. Suppliers set their own prices and may change them. Always confirm a price with the supplier before you order.
11. Availability
We work to keep the Service running at all times and back it up regularly, but we cannot promise it will never be interrupted. We will try to schedule maintenance at quiet times.
12. Liability
To the extent the law allows, the Service is provided "as is", and we are not liable for indirect or consequential losses such as lost profits or lost business. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have that cannot be limited by law.
13. Claims about how you use the Service
If someone makes a claim against AMZE Studio (SMC-Private) Limited because of messages you sent, contact lists you used, content you uploaded, or another way you broke these terms, you agree to cover the reasonable costs, fines and damages that result, to the extent the law allows.
14. Changes to these terms
We may update these terms. If a change is significant we will tell you by email or in the app at least 14 days before it takes effect. Continuing to use the Service after that means you accept the new terms.
15. Contact
AMZE Studio (SMC-Private) Limited. Email: support@signacctpro.com. Or use our contact page.